Help when your team is unavailable
Agree after-hours, overflow or broader coverage. Keep your team focused while routine enquiries get a response.
Give callers a helpful response when your front desk is occupied or the business is closed. A human-sounding AI receptionist answers approved questions, captures enquiries and helps people book through supported systems.
We check your phone and booking setup before you commit.
“I’d like to book a consultation. What happens next?”
“I can help with that. Which service are you interested in?”
Example conversation. Capabilities depend on your agreed setup.
Someone calls while your team is with a patient or client. They want to ask a question, find a time or arrange a consultation. AI Reception gives that conversation somewhere useful to go.
Agree after-hours, overflow or broader coverage. Keep your team focused while routine enquiries get a response.
Offer approved booking options through supported integrations, or capture a clear request for your staff.
Pass on the caller’s details, reason for calling and agreed next step so staff can continue the conversation.
“When things got busy, missed calls became booked appointments.”
A client’s experience. Your workflow and results depend on setup, integrations and call volume.
Start with one well-defined reception workflow. Add capabilities after the essentials have been configured and tested for your business.
A greeting and conversation style shaped around your business, with approved answers rather than a one-size-fits-all script.
Help with opening hours, location, services and practical preparation using the information you approve.
Ask the questions your staff actually need, such as the service requested, preferred time and contact details.
Check availability and book approved appointment types through a tested connection. Otherwise, capture a request for your team.
Transfer to available staff using agreed rules. If a transfer is unavailable, record a callback request with clear ownership.
Scope confirmations, missed-call texts and lead follow-up where suitable. Messaging permissions, channels and usage are agreed separately.
The best setup is the one your team can trust and use. We confirm compatibility, call routing and fallback before switching on a workflow.
Identify common questions, missed-call patterns, coverage hours and where staff need to take over.
Prepare approved knowledge, call routing, appointment rules and supported integrations.
Check names, noisy calls, booking conflicts, unanswered transfers and fallback before launch.
Review agreed call outcomes and update the workflow as your business and team requirements change.
From $900/month, including 500 minutes. Additional minutes are $0.45 each. One-time setup starts at $1,250 for one location and one inbound workflow. Integrations, additional workflows and higher volumes are scoped before launch.
View pricing and what’s includedFocused support for dental clinics, med spas and other high-value appointment-based businesses.
Clear expectations make a better starting point.
An AI receptionist answers business calls using a conversational voice, your approved information and agreed rules. It can capture enquiries, handle routine questions and support booking through compatible systems. It should have a clear route to human staff for situations outside its scope.
In many setups, yes. Your existing number can forward all or selected calls to the AI. The options depend on your phone provider and routing setup, which we check before agreeing the scope.
Yes. We can scope after-hours, overflow or broader coverage, including around-the-clock answering where configured. Call capacity, availability and fallback arrangements are confirmed before launch.
Compatibility must be checked first. With a supported integration, the AI can check availability and book approved appointments. Without a suitable connection, it can capture a booking request for your team. We do not promise integration with every system.
We define an administrative reception role with approved information and human escalation. It does not diagnose, recommend treatment or make urgent-care decisions. Data handling, access, retention and any required vendor agreements are reviewed for your workflow before launch; compliance is not assumed from using AI.
Additional languages can be considered as part of the scope. We test the required language, names, dates and booking details before offering it to callers, with a fallback to your team.
It can support your front desk with routine, overflow and after-hours calls. Your team remains important for complex requests, sensitive conversations and situations requiring professional judgement. We design the division of work around your business.
Tell us about your business, call volume, opening hours and booking system. We review the fit and agree the scope, fees, integrations and launch checks before you commit. A paid 2-month pilot can be discussed.
Tell us where calls are being missed and which booking system you use. We’ll discuss a practical setup, including a paid 2-month pilot if it fits.
Plan my AI ReceptionA conversation first. No payment required.